We're here to help. Get in touch with us through any of the following methods
If your card has been lost or stolen, please call us immediately:
support@bespeakuniononline.org
Available 24/7 for lost or stolen card reporting
From outside the UK: support@bespeakuniononline.org
Opening hours:
Monday to Friday: 7am - 11pm
Weekends: 8am - 6pm
Chat with our customer service team
Available: Monday to Friday, 8am - 8pm
Send us an email and we'll respond within 24 hours
support@bespeakuniononline.org
10 Colin Road, Barnwood, Gloucester, GL4 3JL
Call our 24/7 emergency line at support@bespeakuniononline.org immediately. We'll cancel your current card and issue a replacement within 3-5 business days.
Our telephone banking is available Monday to Friday from 7am to 11pm, and weekends from 8am to 6pm. Live chat is available Monday to Friday, 8am to 8pm.
Visit our login page and click "Forgot Password." Follow the instructions to reset your password securely. You'll need access to your registered email or phone.
You'll need proof of identity (passport or driver's license) and proof of address (utility bill or bank statement from the last 3 months).